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Virgin Media Pace Box Error Codes
I appreciate that you personally find this tedious however as a company dealing with a vast number of enquiries it is the difference between receiving a one line email from a making stuff work properly in exchange for folks' money. Sometimes when you enter new channel numbers, the channel changes - other times - you need to press SELECT. The outcome of the feedback would fall in line with our training and possibly disciplinary process, however I cannot comment on specific instances. 3. weblink
In fact the refresh done yesterday did NOT fix the problem. That'll get their attention. e. Clearly if everyone presses option 1 then all the data is useless.
Good Things Didn't Happen when I pressed red! My criticism of the lengthy outage lists and the "two easy ways to fix things" and the fact that your actress seems to think she's talking to infants, remain. Past experience shows that everyone presses option 1.
Whoever it was he was very nice. "I am very sorry to hear you've been having trouble, but let's see if I can help, Mr Scott". Does anyone else live in the CF24 area? But I feel you should be MEASURING reliability as directly as you can - not inferring that there can't be much wrong with it 'cos we're making all this money. Guess we wont be needing that engineer after all and not facing a weekend without digital channels If an engineer is sent out and it's found not to be a VM
I know many do. I am very sorry. The guide is often wrong, and needs a power cycle to re-load and correct it. I did send you a mail 21st November, giving the fullest answers I could.
There were 23 million successful buys in Qtr3 which is up 24% from Qtr 2. So why am I still living with them? No, create an account now. Anyhow, we got there.
However I wince whenever I have to call them - I'd rather have a tooth out. Why don't you ask them why they ignored me so completely and then let me know what they said? Certainly many of these problems have persisted across the several (two?) boxes I have had. h.
on about the 6th customer advisor i did ask to speak to the manager and got told suprise suprise 'manager not available' god how i hate them! have a peek at these guys Virgin Media ask me to remove their email address from this dialogue. It's actually a fantastic way of looking like you provide customer service, when in fact what you provide is customer aggravation. I have always had good Customer Care from VM Pathfinder78 View Public Profile Find More Posts by Pathfinder78 15-12-2007, 17:33 #13 Deb1980 Forum Member Join Date: Dec 2007
Many of the other problems I've reported are still with you for resolution. I have no channel 5. Thanks & Regards, Chris From: Clarke, James X [mailto:[email protected]] Sent: 27 October 2007 14:07 To: [email protected] Subject: Complaint ref 6116239. check over here I have also had a weeks holiday.
Chris 18/12/2007 James, Someone called Nathan called me a day or so ago to set up an appointment for an engineer to call today. My virginmedia box keeps getting stuck on NIT then after a few seconds it runs through all possible Hex values then comes up and says DEC , To give some history Why don't we provide Email access.
What pace model is it?
Why was Susan Bostock's response so poor? A quick google search revealed that the error message is related to '' no signal'' being received. Virgin media cannot offer a fault free service, we advise all customers if they are having any technical issues no matter how small they have to report the matter so we When will you stop doing that?
I thought nothing of it and went to bed. Welcome to Cable Forum Cable Forum > Virgin Media Services > Virgin Media TV Service SD : Error Codes User Name Remember Me? I have asked him for an update today. It looks like the link you clicked is broken.
It then acted peculiar, it kept going through the numbers like it does when you reboot the system. I cannot get sky as i am in a listed buiiding and i dont have a ariel good enough for freeview otherwise i would. I KNOW I want option 3. Regards, Chris From: Clarke, James X [mailto:[email protected]] Sent: 02 November 2007 14:10 To: [email protected] Subject: RE: Complaint ref 6116239.
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